Your Data & How Wild Ocean Studio stores & uses it.
From May 25th 2018, Wild Ocean Studio will be governed by the General Data Protection Guidelines (GDPR) of the European Union (EU). The following outlines how Wild Ocean Studio manages your data.
Wild Ocean Studio will ask you for a small selection of information relative to an order you have placed with us. The data: your name, address, contact number, and email address are taken to ensure safe delivery of the product you have ordered. Your phone number may be relayed to a postal service of courier (DPD, FedEx, UPS, An Post) to enable them to contact you if there's an issue with your delivery. Each provider is legally obliged under the new GDPR guidelines to be transparent on how they use such data. Additionally, your address and contact information (phone number) may be provided to our printers of choice - Loxley Colour, based in Glasgow, Scotland - for orders shipping directly to you. Loxley Colour is also governed by GDPR.
Additionally, upon checkout, Wild Ocean Studio will ask you where you first heard about Wild Ocean Studio. This information is protected by GDPR regulations also, and is stored simply to help us provide more information and content in the right places, or to let us know where we need to work harder. All data is securely stored on servers provided by Squarespace. Squarespace is one of the worlds leading Content Management Systems (CMS) for website builders. This site runs on Squarespace's servers and CMS.
Additionally, we at Wild Ocean Studio have previously created mailing lists. These lists were created and stored using Mailchimp. Mailchimp is one of the leading providers for business owners looking to build mailing lists and to create newsletters/offer emails with. All existing lists have been deleted as of 28/04/2018. New lists may be created in the future. In these instances, you will be notified of what information we're collecting, why we're collecting, where we're going to store it, who else has access, and what we will do with it. For newsletters this will simply mean retaining your first and last name, and your email address in order to share updates from the work we're doing here at Wild Ocean Studio.
Finally, all payments processed through this website are processed through Stripe - an industry leading payments service. Wild Ocean Studio never sees your payment information, and Stripe handles payments from your account(s) to our account(s) for a small fee charged to Wild Ocean Studio. This comes at no additional charge to you. Stripe safely encrypt and store your information.
If you have any questions, please contact us.